Privacy Policy

Your privacy is important to us

Last updated: August 15, 2025

Introduction

ChapterSphere ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and mobile applications.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name, email address, and phone number
  • Chapter membership details and role information
  • Payment and billing information
  • Profile photos and business information
  • Communication preferences
Usage Information

We automatically collect certain information when you use our services:

  • Device information (type, operating system, unique identifiers)
  • Log data (IP address, browser type, pages visited)
  • Location data (when using geo-fencing features)
  • Usage patterns and preferences

How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process payments and manage subscriptions
  • Send notifications and communications
  • Verify attendance using geo-location features
  • Improve our platform and user experience
  • Comply with legal obligations

Information Sharing

We may share your information in the following circumstances:

  • Within Your Chapter: Member information is shared with chapter administrators and other members as necessary for chapter operations
  • Service Providers: With trusted third-party service providers who assist in operating our platform
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure payment processing through certified providers

Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Request data portability
  • Lodge complaints with supervisory authorities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@chaptersphere.com
Address: ChapterSphere Privacy Team
[Your Business Address]
Phone: [Your Contact Number]