Profile Management Guide

Complete guide for managing your profile and account settings

Personal Information

Updating Personal Details
  1. Access Profile Section

    Navigate to Member Portal → Profile

  2. Edit Personal Information
    • First name and last name
    • Email address (primary contact)
    • Mobile number (for OTP and notifications)
    • Alternative contact number
    • Home address
  3. Upload Profile Photo

    Add or update your profile picture for identification

  4. Save Changes

    Click save to update your information

Profile Tips
  • Keep contact information current
  • Use professional profile photo
  • Email changes may require verification
  • Mobile number used for OTP authentication
  • Complete profile improves chapter networking
Editable Personal Fields
Field Editable Required
First Name
Last Name
Email
Mobile Number
Member ID -
Important Notes
  • Email changes require admin approval
  • Mobile number used for login and OTP
  • Profile photo should be professional
  • Address information helps with chapter communications

Business Details

Business Information
  • Business Name:

    Your company or business name

  • Business Category:

    Industry or business classification

  • Job Title/Position:

    Your role in the business

  • Business Address:

    Office or business location

  • Business Contact:

    Business phone and email

Additional Business Info
  • Website URL:

    Your business website

  • Business Description:

    Brief description of your services

  • Years in Business:

    How long you've been operating

  • Social Media Links:

    LinkedIn, Facebook, etc.

  • Business Logo:

    Upload your company logo

Business Profile Benefits
  • Enhanced networking opportunities within chapter
  • Better referral matching based on business category
  • Professional representation in chapter directory
  • Improved visibility for business development

Security Settings

Password Management
  1. Change Password

    Update your login password regularly

  2. Password Requirements
    • Minimum 8 characters
    • Include uppercase and lowercase
    • Include numbers and special characters
    • Avoid common passwords
  3. Password Reset

    Contact chapter admin if you forget password

Device Management
  • Active Sessions:

    View currently logged-in devices

  • Device Information:

    See device type, location, and last login

  • Remote Logout:

    Logout from specific devices remotely

  • Single Device Policy:

    Only one mobile device can be logged in

Security Features
OTP Authentication

Two-factor authentication via SMS

Biometric Login

Fingerprint/Face ID on mobile

Session Timeout

Automatic logout after inactivity

Notification Preferences

Email Notifications
  • Meeting Reminders:

    Email alerts before meetings

  • Payment Reminders:

    Due payment notifications

  • Chapter Announcements:

    Important chapter updates

  • Payment Confirmations:

    Receipt and payment confirmations

Push Notifications
  • Meeting Alerts:

    Mobile notifications with sound

  • Payment Alerts:

    Due payment push notifications

  • Urgent Announcements:

    Critical chapter updates

  • System Notifications:

    App updates and maintenance alerts

Notification Settings
Customization Options
  • Enable/disable specific notification types
  • Set notification timing preferences
  • Choose notification frequency
  • Select preferred communication channels
Sound Settings
  • Enable/disable notification sounds
  • Choose different sounds for different alerts
  • Set quiet hours for notifications
  • Vibration settings for mobile
Notification Best Practices
  • Keep important notifications enabled (meeting reminders, payment alerts)
  • Customize timing to avoid disruption during work hours
  • Ensure mobile app has notification permissions
  • Update preferences if contact information changes

Privacy & Data Management

Privacy Controls
  • Profile Visibility:

    Control who can see your profile information

  • Contact Information Sharing:

    Manage sharing of contact details with other members

  • Business Information Display:

    Control visibility of business details

  • Activity Tracking:

    Manage tracking of your chapter activities

Data Management
  • Data Export:

    Download your personal data and activity history

  • Data Correction:

    Request corrections to your stored information

  • Data Retention:

    Understand how long your data is stored

  • Account Deletion:

    Request account deletion (contact chapter admin)

Data Protection

ChapterSphere follows strict data protection guidelines. Your personal information is encrypted and securely stored. You have full control over your privacy settings and data sharing preferences.